Legal
Privacy policy
This policy explains which personal data the Nizza Silvano website collects, why, and what your rights are. Last updated: 15 November 2026.
Who is responsible for your data?
The data controller is Azienda Agricola Nizza Silvano, Frazione Balla Lora 29/A, 12040 Santo Stefano Roero (CN), Italy. VAT number (P.IVA): IT 02834700045. Email: [email protected]. Phone: +39 338 839 33 80.
Which data do we collect and why?
Contact form
When you send us a message, we receive your name, email address, phone number (if you give it), the topic and your message. We use this only to answer you and, if you ask, to handle an order or a visit. Legal basis: steps taken at your request before a contract (art. 6(1)(b) GDPR) and our legitimate interest in answering questions (art. 6(1)(f) GDPR). The messages are emailed to us and stored in the website’s administration area.
Comments
If comments are open and you leave one, we store your name, email address, IP address and the comment, to show it and to prevent spam. Legal basis: our legitimate interest (art. 6(1)(f) GDPR). Your email address is never published.
Visiting the website
Our hosting provider’s servers log technical data such as your IP address, browser and the pages you visit. This is needed to deliver the website securely. Legal basis: legitimate interest (art. 6(1)(f) GDPR). To show our fonts, your browser connects to Bunny Fonts (BunnyWay d.o.o., Slovenia, EU), which receives your IP address but does not store it or set cookies.
How long do we keep your data?
- Contact messages: as long as needed to handle your request, and at most 2 years after our last contact.
- Order and invoice data: 10 years, as required by Italian law (art. 2220 of the Civil Code).
- Comments: as long as the comment stays online.
- Server logs: for a short period set by the hosting provider.
Who receives your data?
We never sell your data. It is only processed by service providers who help us run the website, under a data processing agreement: our hosting provider [hosting provider name and country] and our email provider [email provider name]. If one of them is based outside the European Economic Area, for example in the United States, the transfer is protected by an EU adequacy decision (such as the EU-US Data Privacy Framework) or the European Commission’s standard contractual clauses.
Which cookies does this website use?
We only use cookies that are needed for the website to work. We do not use analytics or advertising cookies.
What are your rights?
Under the GDPR you have the right to:
- access your personal data and receive a copy;
- have incorrect data corrected;
- have your data erased;
- restrict or object to the processing;
- receive your data in a portable format;
- withdraw your consent at any time, where processing is based on consent.
To exercise any of these rights, email [email protected]. We will reply within one month.
Can you file a complaint?
Yes. If you believe we handle your data incorrectly, you can lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali (www.garanteprivacy.it). We’d appreciate the chance to resolve it with you first.